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FELLO TO ALLOW RESERVATION CHANGES, CREDITS, AND REFUNDS* FOR UP TO 12 MONTHS FOR EVENTS CANCELED DUE TO CORONAVIRUS (COVID-19)

With Coronavirus (COVID-19) quickly becoming a global health concern, we recognize the impact it will have on our customers and their events. To provide our customers with flexibility in planning and changing tech rental reservations, Fello is waiving cancelation and change fees for all orders impacted by a Coronavirus-related event cancelation.

Please know that in addition to waiving fees, the Fello Team takes the health and hygiene of our staff and customers very seriously. As such, we have upgraded our tech cleansing process to include complete wipe-down and disinfecting of all our rental equipment, accessories and peripherals. As always, each order receives brand new packaging with every delivery.

While Fello is doing everything we can to ensure your orders are not interrupted, customers can continue to book tech rental reservations with confidence knowing they will be allowed to change or reschedule their order if and when their event is canceled due to the current situation.

In good times, and in challenging times, Fello is with you. We wish you, your loved ones, and your team good health and success with your events.

FOR MORE QUESTIONS ABOUT OUR FLEXIBLE CORONAVIRUS CANCELATION AND CHANGE POLICY OR TO MAKE A CHANGE TO YOUR ORDER, PLEASE CONTACT YOUR FELLO REP AT 888-528-6288

*Subject to the terms & conditions set forth in Fello’s Rental Agreement.

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